Currencies
Please Note for Non UK customers, all prices are in British Pounds so your payment card company will convert to EURO's or DOLLARS or your local currency for the days current exchange rate (Approximate).
You can also use the currency convertor available on the Itsocks website. Please note- exchange rate is being updated daily however small discrepancies may occur.
Delivery
Itsocks Ltd will notify you by email when your goods have been dispatched. If ordered before 2pm your parcels are usually dispatched the same day by the First class post ( parcel will arrive within 1-3 working days). Later orders will be dispatched the next day.
Postage and Package Costs (all 1st Class Postage)
UK will incur a P&P charge of £1.95 (any size order)
EU will incur a P&P charge of £3.95 (any size order)
USA,Canada and the rest of the World will incur a P&P charge of £5.95 (any size order)
NEXT DAY Delivery - on orders placed before 14:00- guaranteed the next working day by 13.00 is available for the UK only. Flat Rate £5.95.
Please note: orders placed on Friday will be delivered on Monday before 13.00 (Standard Special Delivery is not available for delivery on Saturday, Sunday or Bank Holidays)
Orders placed on Thursday after 14.00 will be dispatched on Friday and delivered on Monday before 13.00
Special Delivery is only available for delivery on Saturday at the extra charge - please call 0845 116 1818 for more information.
Orders placed after 14.00 will be dispatched the next working day.(e.g order placed on Monday at 15.30 will be dispatched on Tuesday and delivered on Wednesday by 13.00). For special requests please contact our customer service hotline on 0845 116 1818
All UK under £50 are shipped by 1st class Royal Mail estimated 1-3 working days for delivery. UK orders over £50 in total value are shipped Royal Mail Signed for (require signature upon reception), estimated 1-3 working days for delivery.
All EU, USA, ASIA orders under £60 in total value are shipped 1st class Airmail for estimated 5-14 working days for delivery (Overseas deliveries to countries like USA, Canada, Australia can take as long as 1 month due to strict custom regulations)
All EU, USA, and the rest of the World orders over £60 in total value are shipped Royal Mail Airmail Special Signed, estimated 5-14 working days for delivery.
Please note all the lead times are just estimates. Deliveries during the peak times, bank holidays periods and to countries with strict import laws such as USA, Canada, Australia may take longer.
Packaging
All the orders are dispatched in discreet Bubble Jiffy bags with no logos. We use a sticker with Itsocks Ltd and our address as a sender at the back of the envelope.
Pricing Policy
All Prices on the Web Site are in British Pounds (£) unless you choose the currency convertor (Euro, US Dollar)
You may choose the currency of your choice when asked by the payment gateway provider worldpay when you checkout the goods.
Bank details
If you wish to pay by the bank transfer please email us at anna@itsocks.co.uk with a list of products you would like o purchase. Once we send you a pro-forma invoice the payments can be made to:
Barclays Bank
Itsocks Ltd
Account Number: 53475069
Sort code: 20-54-58
Privacy Policy
Any personal Data you submit will be retained by Itsocks Ltd for as long as you use the Services and Systems provided on the Web Site. Unless we are obliged or permitted by law to do so, and subject to Clause 4, your Data will not be disclosed to third parties.
ITSOCKS DOES NOT STORE ANY CREDIT CARD DETAILS All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998. For more details on security, see below.
Security
Data security is of great importance to Itsocks Ltd and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected online. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Web Site. Specifically, Data may be used by us for the following reasons: internal record keeping; improvement of our products / services; transmission by email of promotional materials that may be of interest to you; contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Web Site.
Third Party Web Sites and Services Itsocks Ltd may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to, payment handling, delivery of purchased items, search engine facilities, advertising and marketing. The providers of such services do not have access to certain personal Data provided by Users of this web site.